In today’s digital-first world, having a website isn’t just about being online — it’s about building trust, generating leads, and growing your brand. Yet, many Malaysian SMEs still fall into common website mistakes that hurt their online potential. One major issue is poor mobile optimisation — with most Malaysians browsing on smartphones, a slow or misaligned site can drive visitors away instantly. Another common error is unclear messaging; visitors shouldn’t have to guess what your business offers. Outdated designs and broken links also signal neglect, making potential customers question your credibility. Additionally, ignoring SEO and local keywords means missing out on valuable traffic from Google searches. Finally, lack of clear calls-to-action (CTAs) leaves visitors unsure of what to do next — whether to contact you, buy, or sign up. Avoiding these five mistakes can transform your site from a digital brochure into a real business tool.
